All orders are shipped from Sydney, Australia.
Delivery Times: For domestic deliveries, it usually takes 2 to 6 business days under normal conditions. However, rural and remote areas may experience longer delivery times due to distance and accessibility.
Tracking: If you receive a tracking number, you can use postage service tools to track your item. If you have any questions about the whereabouts of your parcel, our customer service team is here to help.
Shipping Partners: We work with various couriers and shipping services to ensure cost-effectiveness and efficiency. Some of the logistics providers we collaborate with include Australia Post, Fastway (Aramex), Toll, Couriers Please, Go Logistics, Border Express Australia and TNT.
Order Dispatch and Cancellation Policy:
Dispatch Timeframe: Our goal is to dispatch all orders either on the same business day or the following business day.
Cancellation: If you wish to cancel an item before it has been shipped, no fees will be charged.
Cancellation of In-Transit Orders: Cancellation of orders that are already in transit will incur a 10% restocking fee once the items are returned, excluding shipping costs. Please note that all return shipping expenses are to be covered by the buyer.
Payment forms accepted are: PayPal, EFT Bank Deposit, Visa, MasterCardard.,ebay payment
All Prices are GST Inclusive.
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Proof of Purchase: For all returns, proof of purchase is required. Please send us an email to request a Return Authority.
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Return Window: Items can be exchanged or refunded within 30 days of purchase if they are still in their original factory-sealed package.
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Fees for Returns: Please note that we reserve the right to charge a fee for returns if the reason is not due to our mistake in advertising and/or shipping.
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Return Shipping: Return shipping costs will be paid by the buyer, except in the case where the item is recognized as faulty.
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Defective Items: Any defective item will be replaced within 3 months from the date of purchase.
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Refund Policy: Refunds will not be issued for used, opened, or damaged items. However, an exchange may be provided if the cartridge is found to be defective after it has been checked by the seller at our premises.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
To contact our Customer Service Team, simply click the button here and our Customer Service team will be happy to assist.
VE BLESS CONNECT PTY LTD
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
